"Your flight has been delayed...". Being a passenger on a flight that is delayed or even cancelled is very annoying, but the crew also faces some challenges in such situations. Here is a glimpse about what happens behind the scenes (and closed cockpit doors).
By Mathias Iwersen, Co-Pilot
When asked by passengers why a particular flight is delayed, there is sometimes just no good answer. Most of the time the inbound aircraft arriving from another airport is already delayed by some minutes, which makes the time for all ground duties (loading and unloading, cleaning, catering, crew change, etc) very tight. The reason for those delays is sometimes the dense arrival traffic in Zurich, a slow boarding at the departure airport or passengers not showing up, therefore making a baggage search necessary. Especially during wintertime such delays can accumulate during the course of the day and combined with de-icing and unfavourable departure slots your pilots and crew cannot do a lot against it.
Besides those small and sometimes hard to explain delays there are also the really major delays, which are xplainable but way more disturbing. Such a delay happen very rarely, but when it does, it is then most likely due to a technical problem with the airplane. For us pilots the safety of our passengers, crew and airplane is always the first priority. That is why we involve the maintenance team right away to help us solve the problem and to coordinate the next steps, from a small system reset to changing the aircraft, which is the worst case option.
This month Julia, Marketing Manager for SWISS in Scandinavia, will provide you with a look behind the scenes during a very exciting month that will include, for example, insights about an Instagram contest running at Oslo Airport and a new connection to Geneva.
Hello everyone, nice to “meet” you! My name is Julia and I am working as Marketing Manager for SWISS in Scandinavia. Three years ago I moved from Germany to Sweden and really fell in love with this country. I am very much looking forward to taking over the FlySWISS Instagram account for the month of December. My plan is to provide you with some insights about what is going on in the Nordic markets. We have some exciting projects coming up, such as the launch of our new connections to Geneva. Most probably I will be on the first flight from Stockholm to Geneva – so let’s cross our fingers and hope that I can provide you with some nice shots from the cockpit, too. Personally, I also love to travel around the world during my leisure time. Let’s see where I will go during the upcoming Christmas holidays - of course I will keep you posted on that. Bye for now and see you soon on Instagram! Thank you for following @FlySWISS.
Have you ever wondered why Swiss aircraft registrations (including those of our own fleet) begin with HB?
The definitive answer is lost in the mists of time, but here’s the most plausible explanation: Up until 1932 Switzerland’s country registration code was “CH” (for Confoederatio Helvetica, the Latin name for the Swiss Confederation).
Then, in 1934, the revised Paris Convention entered into effect, whose provisions included the stipulation that an aircraft’s registration must be identical to its radio call sign. The call signs for on-board radios had already been established in the Washington International Radiotelegraph Convention of 1927, under which Switzerland had been allocated the block of “HBA” to “HBZ”. So the later Paris Convention assigned Switzerland the “HB” country code for its aircraft registrations. Precisely why the 1927 Washington Conference had given Switzerland the “HBx” call signs is unknown.
I am extremely glad to take over the @FlySWISS Instagram account for the month of November and let you discover all the cool activities that are currently running in the “Romandie” region, the French-speaking part of Switzerland!
I recently joined the SWISS Marketing team in Geneva, where our company is developing a lot of exciting projects: opening many new routes within Europe, new Crew Base, new fare structure, new marketing campaigns and partnerships etc., etc. My tasks are mainly to develop and execute online marketing activities: for example, we have just launched our own weekly eNewsletter and Facebook page SWISS GVA (www.facebook.com/flySWISS.GVA) ! My goal during the following weeks will be to introduce to you all the people who are running these projects and share with you interesting “behind the scenes” views of SWISS and the airline world.
On a personal note, I live in Geneva but am originally from canton Valais. I often go back and forth, which will hopefully give me the chance to show you pictures of all my favourite places, from Lake Geneva to the Valais Alps. And I will try to take you on board of our planes as often as I can, because if you are reading this and following us on Instagram that’s probably because, just like me, you love airlines.
See you on Instagram and thanks for following @FlySWISS here: Instagram.
What do “traffic rights” regulate, we asked you last Friday on our Facebook page. Here’s the answer:
Traffic rights regulate the type and the number of flights – passenger, cargo, mail and technical – that can be operated between and within countries.
Every airline requires an air operator’s certificate, issued by its national supervisory authority, to perform its commercial flight operations. The corresponding traffic rights are based on eight “Freedoms of the Air”, which range from the right to overfly a country to the right to stop there for technical reasons, transport passengers to or from that country, transport passengers from that country to another country or even transport passengers within that country.
These traffic rights are negotiated by the states concerned. And they may often be liberalized or dealt with more restrictively, depending on a country’s political and/or economic situation.